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Reverse Logistics: Earning a High Rate of Return. Opportunities that will make a difference in reverse logistics programs, and establishing goals for returns programs. 5 Steps to Preventing Brand Damage When Your Product Fails. With the proper planning and systems in place, a recall can be managed effectively to mitigate financial and legal risk, as well as prevent irreparable brand damage. Rethinking Reverse Logistics for Online Apparel Returns. As physical shopping bags are being replaced by virtual ones, it’s important for retailers to update their policies and logistics strategies to align with consumer behavior and expectations. The Back & Forth of Reverse Logistics. Companies that have reverse logistics processes and systems in place to capture all the value possible can beat competitors coming and going. Three Returns Strategies for Improving Omni-channel Retail. To cost-effectively leverage an omni-channel strategy, it is vital to proactively plan for returns and align your operations accordingly. Dialing In to the Secondhand Smartphone Market. Success in the secondhand phone market requires the ability to spot and adapt quickly to market trends. The right supply chain partners can help maximize earnings and navigate the uncertain terrain ahead. Retailers Get Help With New DOT “Reverse Logistics” Rules. The reverse logistics hazmat rule became effective immediately upon publication on March 31, 2016, making it critical that retail store owners and distribution managers get up to speed quickly. Here's how. Saving Green While Going Green. Supply chain sustainability, while good for the environment, can also be good for the bottom line if incorporated into a company’s supply chain strategy. Shedding Light on DIM Weight Returns. Customer returns are inevitable, and without a clear understanding and plan for managing returns, DIM weight expenses can easily challenge budgets and profitability. IT Asset Disposition Is the Future of Reverse Logistics. As the need for the transportation of items with potentially sensitive data increases, companies must assess the data risks and work with an ITAD provider to deliver a secure chain of custody process flow. Don't Just Liquidate, Seek Scalable Solutions. Reassessing your reverse logistics plan for customer returns and excess inventory is a must in today’s retail environment. Look beyond traditional methods and approach this obsolete merchandise as an opportunity (versus a headache) to positively impact your business margin. How Non-Traditional Service Offerings Are Enhancing Supply Chains. Value-added services that fall outside the realm of traditional supply chain solutions can save millions of dollars and create mutually beneficial, collaborative relationships. Channeling the Brick and Click Dilemma. As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer. Unlocking the Hidden Green Value in Mobile Devices. A good reverse logistics program offers mobile device retailers and OEMs a world of opportunity. Designing a New Strategy for a New Year. Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management. Changing Regulations Regarding Shipping Lithium Batteries Present Unique Hazards for Shippers, Carriers and Receivers. Shippers, carriers, manufacturers – everyone in the business of shipping Dangerous Goods needs to stay up to date on what’s going on in the industry. Supply Chain Integration + Collaboration = Time Travel? Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.

Four Reasons Retailers Should Pay Attention to Reverse Logistics. A good reverse logistics program saves retailers money, makes customers happy, and serves as a competitive advantage. Why Retailers Put Their Sleighbells on in May. Retailers try to head off peak season surprises by beginning their Christmas lists in the spring. Product Returns: 5 Myths Busted. Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management. Streamlining Reverse Logistics. Manage reverse logistics to reduce costs and recover investment on damaged and expired products, and inventory returns. Bruce Kulp Scores Big. When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around. Why Every Manufacturer Needs a Reverse Logistics Solution. Reverse logistics solutions can improve the bottom line, and reduce potential regulatory liabilities. Defending Against the Global Recall Threat. Companies must not only mitigate supply chain risk, but also understand the logistics of global recall management. Liquidate Inventory or Leave Money on the Table. Liquidating overstocks and returned goods allows manufacturers and retailers to recover the items’ value. How to Profit from Outsourcing. Outsourcing reverse logistics to a third-party logistics provider offers shippers flexibility and cost savings. Global—February 2014. China and Taiwan depend on one another; Emirates targets multimodal transportation infrastructure investment; Chile port strike ends, concerns remain; Free online returns stoke Canadian consumption but place onus on U.S. retailers; Europe looks to United States for re-shoring inspiration; Mondelez debuts new GS1 standard. Managing Retail Returns: The Good, the Bad, and the Ugly. Optimized reverse logistics processes provide a good customer experience and recover value from returned goods. Minimizing the Financial Impact of Peak Season Returns. Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory. Plan Early for Peak Returns Season. Planning for peak returns season can minimize processing costs and maximize recovery values of returned inventory. Putting a Lean Spin on Reverse Logistics. Managing reverse logistics with a Lean outlook can not only improve profitability, but also add value for customers. Discovering the Value of Reverse Logistics. Reverse logistics presents an opportunity to streamline processes, reduce expenses, and increase asset recovery values. Consumer Electronics and Reverse Logistics: Play It Again. With a global perspective, mobile device shippers can access additional markets to maximize recaptured device value. How to Select a Returns Management Partner.

Many companies turn to third-party logistics (3PL) providers to help manage returns processing. Selecting the right reverse logistics provider can help retain customers and save money. Return to Sender: Managing Reverse Logistics. While many factors influence customer loyalty, a well-run returns process has proven to drive repeat orders and improve consumer satisfaction. Paul Galpin of P2P Mailing outlines three points companies should consider when designing their reverse logistics. Reusable Shipping Dunnage Protects Sustainability Efforts. Protective reusable dunnage can take the place of single- or limited-use corrugated or wood filler to move pallets and products securely in an environmentally conscious manner, writes Paul Fitzgerald of Paylode Cargo Protection Systems. Co-locating Reverse and Forward Logistics Unlocks Value of Returns. Co-locating reverse and forward logistics functions for consumer electronics instead of using a centralized returns model reduces transportation miles, touches, and facility overhead while increasing turn times. Improving Reverse Shippers Forward. Maintaining a nationwide network of reverse logistics facilities and skilled team of supply chain field analysts allows shippers to reduce transportation and handling costs and support sustainability efforts, writes Jeff Pepperworth, Inmar. The Three Pillars of Effective Returns Management. Software solutions can help shippers maximize value recovery from inbound shipments of returned material, writes Tamara Dwyer of TAKE Solutions. Reverse Logistics: The Untapped Revenue Stream. Reverse logistics has become an area of high priority for companies looking to reduce costs, add efficiencies, and improve the customer experience, writes Steve Sensing, Ryder Supply Chain Solutions. Humanitarian Aid: The Logistics of Doing Good. Nonprofit organization MedShare distributes recovered medical supplies to the places of greatest need. Green Reverse Logistics Brings Many Happy Returns. Companies that combine the reduce, reuse, recycle mantra with the supply chain wisdom of managing costs and stamping out inefficiencies are developing reverse supply chains that help the Earth, the customer, and the bottom line. Send It Back! How to Manage E-Commerce Returns. Up to 30 percent of e-commerce orders shipped to customers wind up coming back. Here's how smart retailers box up their reverse logistics strategies. Recall Logistics: The Value of Information. The recent massive recall of romaine lettuce teaches some lessons that will be helpful to anyone facing a future recall. Seamless Returns Start With Serial Numbers. Although serial numbers were initially created to track production, they are an invaluable tool for reverse logistics. Here’s how to get the most out of serial numbers. Solved: Creating an Omnichannel Approach for a Sporting Goods Maker. Crane Worldwide Logistics helps its client, a sporting goods manufacturer, develop the automated and physical logistics infrastructure required to seamlessly distribute its products to e-commerce, retail, and wholesale customers. Reverse Logistics Discussion Highlights Upcoming Conference. SMC³ will discuss the implications of the rising reliance on reverse logistics during our upcoming educational conference, Connections 2018, held June 25-27 at the Greenbrier in West Virginia. Engaging Customers Through AI. Retailers turn to artificial intelligence to boost customer service.