Consultant for Project Final Evaluation Indonesian Disaster Management and Logistics Readiness

Consultant for Project Final Evaluation Indonesian Disaster Management and Logistics Readiness.

Sector: Risk Management Policy and Practice. Description of Project. American Red Cross has been partnering with Indonesian Red Cross (Palang Merah Indonesia – PMI) for strengthening emergency response system through improvement in national logistics system, logistics related policy development, a dedicated funding (mini DREF) for replenishment stock in emergency, and personnel capacity development. This system strengthening is actually the project has been supporting through the Risk Management Policy and Practice sector. PMI is the largest humanitarian organization in Indonesia and in the Asia Pacific region. Serving as an auxiliary to Government of Indonesia, PMI works in close coordination with Disaster Management Agency at national (Badan National Penanggulangan Bencana-BNPB) and provincial level (Badan Penanggulangan Bencana Daerah - BPBD). PMI has operating branches at Provincial level (34 Provinces) and District level (459 Districts) with its volunteers distributed nationwide. PMI has 2014-2019 Strategic and Operation Plan that includes increasing its services for timely, appropriate, and well-coordinated emergency response. To achieve this objective, PMI has established a regional approach for improved emergency response system in the context of Indonesia. Considering that the country has more than 17,000 islands with diverse disaster risks, PMI divided its response system into six regional areas and four sub-regional areas: 1) Sumatra region (Padang and Aceh), 2) Kalimantan region (South Kalimantan), 3) West Java, 4) Central Java, 5) East Java-Bali-NTT-NTB region (East Java and Bali), and 6) Sulawesi-Maluku-Papua region (South Sulawesi, North Sulawesi and Papua). PMI has established a large warehouse at each region for preposition stock and WASH national scale infrastructure in Bandung, West Java, for emergency response. The project has put large investment on personnel technical skills through six specialized trainings that are assessment, distribution, shelter, WASH, logistics, and command center using the regional approach. Within a year of implementation, the project has trained 1,062 PMI staff and personnel from the six regions and resulted skilled 903 personnel. Of 212 personnel trained in 2017, on average, 93% PMI personnel retained the knowledge from 3 specialized trainings (94% for Assessment, 93% for Distribution, 94% for Shelter, and 94% for WASH). For the training quality assurance, PMI has drafted Training’s Monitoring & Evaluation guide, standard curriculum for four specialized trainings (assessment, distribution, shelter, and WASH), and guide for logistics and command center exercises. Apart from this capacity development, the project continues working on developing PMI logistics standard operation procedures for the six regions and hazard focus contingency plan (haze and drought) within the regional approach. PMI also has disbursed the mini DREF to replenish stock out relief goods during Lombok earthquake response. Since the project is going to close by the end of 2018, there is a need to implement Final Evaluation to seek how the project has brought benefits to the strengthened response system with the case of the Lombok response. Project location. Since the project focuses on strengthening the regional approach, the project operates in the six regions (Sumatra, Kalimantan, West Java, East Java, Central Java, and Sulawesi-Maluku-Papua). The project works across various divisions at PMI Head Quarter that are Facility & Infrastructure Bureau, Disaster Management, Training, and Volunteer Divisions. Based on capacity development, the number of total people reached by the project is 1,062 that are PMI staff and personnel from the six regions. Project stakeholders. USAID/OFDA: Donor American Red Cross: Supporting Partner (Operating Country, AMEE Region, Head Quarter) Indonesian Red Cross: Implementer (at three levels: Branch, Chapter, and Head Quarter) Previous evaluation activities. Throughout implementation of the project, PMI and American Red Cross performance monitoring (Project Quarterly Report and Indicator Tracking Table) and Project Mid-term Evaluation Report in 2018.

Evaluation Overview. Objectives of final evaluation. The Final Evaluation objectives are to: Measure the benefits of project’s Risk Management Policy and Practice sector during emergency response. Determine project’s effectiveness. Document key lessons learned and best practices. Evaluation criteria and questions. The main evaluation question is: How did PMI’s capacity development and policy strengthening improve its services for emergency responses? Details evaluation criteria and question available at TOR and upon request by email to recruitment@amredcross.org. Evaluation methodology. The evaluation will measure the benefits of the training results and strengthened PMI response system using Lombok and/other relevant responses. Therefore, the evaluation preferably applies qualitative methodology of which evaluators will use the existing standard operational procedures, guides, and tools at Lombok as the case study. Also, the selected consultant team are expected to develop other data collection tools that enable them to answer all evaluation questions based on consultation with PMI and American Red Cross. In the proposal, the consultant candidates should be able to justify the proposed evaluation methodology with suggested measurement strategy and its benefits for the evaluation results, analysis plan, and strategy to reduce possible bias. Evaluation coverage. The evaluation will cover the Risk Management Policy and Practice project sector that strengthens the national emergency response system in the six regions. To understand how the project has benefitted the strengthened response system and services, the evaluation will use Lombok earthquake and/or other relevant responses as the case study(ies). Scope of work. The selected consultant/firm will be responsible to ensure that the project final evaluation of Indonesian Disaster Management and Logistics Readiness: Emergency Water Supply and Strengthening Regional Logistics Capacity Project meets standard evaluation and research. The scope of work must include: Provide a complete inception report (project final evaluation proposal and tools). Develop evaluation tools, Lead data collection and coordinate with PMI throughout the evaluation process. Lead lessons learnt workshop with PMI. Perform data management, quality assurance, and data analysis. Write and present the project final evaluation. Write a short success story of Lombok and/or other relevant responses. Logistic and administrative support. The consultant is expected to use her/his own computer. The consultant will be able to work remotely, after approval of the inception report. Reporting relationship.

The consultancy service agreement would be facilitated by the American Red Cross through IFRC. The consultant will report to Madiatri Silalahi, Monitoring & Evaluation Division from American Red Cross, and Hanna Kusumastuti as the Project Coordinator from PMI Disaster Management. Future use of data. All collected data will be the sole property for the American Red Cross. The consultant may not use the data for their own research purposes, nor license the data to be used by others, without the written consent of the American Red Cross. Expected activities and deliverable. Inception Report (Final proposal and tools) prior data collection Conduct initial briefing and document review Perform data collection Implement data management, quality control, and analysis Provide updates of weekly/biweekly evaluation progress Lead lessons learnt Submit draft report Submit signed inform consent (using American Red Cross form) and photos taken throughout Evaluation process Provide all data collected used for data analysis and reporting (sealed transcript and records, analysis table/working paper, etc) Submit Final Report (in English and Bahasa Indonesia) Duration of consultancy The consultancy will be provided within 45 working days, from period 8 October to 10 December 2018. Required Qualification. Required qualifications for the consultant team is: Five years of experiences conducting and leading qualitative researches/evaluations, 3 of which should be with international organizations. Excellent knowledge and skills in qualitative methodology. Be able to show experiences in designing evaluation, managing, and analyzing data. Experiences in leading evaluation particularly for utilization focused evaluation and evaluation of system strengthening projects. Experiences in story writing as part of Evaluation products shown by sample of stories from previous evaluations. Demonstrated expertise in capacity development, emergency response, and logistics as determined by working experience and would be plus with supporting educational background. Demonstrated high quality report (in English and Indonesian language) as shown by sample of Evaluation reports. Previous evaluation experiences with PMI and American Red Cross are desirable. Application materials. The consultant candidates are expected to submit the proposed Project Final Evaluation Proposal with table of content as followed: Consultant profile Evaluation purpose Scope of work Evaluation methodology Data management and Quality control Analysis plan Evaluation timeframe Evaluation budget plan Reference Annex. The Annex should be consisted of: CV of each Evaluation team members Sample of previous Evaluation report in English comprised of : Executive Summary (1 page), Analysis results and key findings (4 pages), Recommendation (1 page), Conclusion (1 page), and a sample of stories. Selection Criteria and Payment Term. Selection criteria. Qualifications section Quality of proposal Experience in evaluation Technical expertise in capacity development, emergency response, and logistics Number of Days and Timeline availability Rational budget plan Previous evaluations in PMI and American Red Cross projects. Payment term. The payment will be made based on satisfactory deliverable and after approval from American Red Cross Regional Office. Consultant has to submit invoice for the payment. 20% after contract signed by both parties with submission and acceptance of Inception Report 40% after submission of and accepted draft report 40% after approval of Final Report and all deliverables.