Distribution KPIs - Metric Definitions, OpsDog

Distribution KPIs, Metrics & Benchmarks.

KPIs & Metrics to Measure and Manage Distribution Performance. Support Group Operations - 344 Finance 245 Human Resources 228 Information Technology 372 Marketing 70 Legal 93 Compliance 165 Shared Services 14 Risk Management General Line Groups - 150 Call Center 150 Customer Service 162 Product Development 102 Collections 300 Sales Supply Chain Operations - 461 Supply Chain Management 167 Production 128 Procurement 108 Order Management 106 Materials Management 107 Distribution 66 Master Data Management 60 Logistics Financial Services - 965 Banking 224 Insurance 130 Mortgage Lending 428 Investment Management 445 Broker Dealer 235 Consumer Finance Healthcare - 446 Health Plans 101 Pharmaceuticals 81 Healthcare Facilities & Services Other Services - 118 Utilities 65 Print Publishing 68 Broadcast Media 263 Advertising 90 Retail. What are Distribution KPIs? Distribution Key Performance Indicators (KPIs) and metrics focus on measuring the efficiency and performance of the flow of products from a distribution center or warehouse to the customer. Distributor metrics can be layered on top of processes such as channel design management, third party logistics, fleet management, logistics health & safety, and order picking and shipment. Using KPIs to Measure and Manage the Performance of the Distribution Group. Distribution operations are responsible for managing the timely movement of finished products to purchasers. But how do you monitor the performance of the Distribution group itself? KPI measurement of poor inbound data quality related to order destinations, error-prone inventory requests, and low value picking and packaging that result in returns, all consume staff capacity. In turn, these negatively impact KPIs that measure cost, work quality, service levels, and customer experience. With the right distribution KPIs in place though, you can effectively manage and improve the performance of any Distribution function. Distribution Operations KPIs: The Top 5. Timely picking, packing, and shipping is the main KPI driver of a Distribution Group’s service level to their customers. Without valuable insights from proper metric measurement, avoidable costs will always find their way in to the distribution process.

To help avoid these unnecessary costs and increase customer satisfaction, these top distribution KPIs will give you a great start of where to measure: 1. Distribution Cost per Unit Shipped 2. Cases Picked per Employee 3. Distribution Cycle Time (Pick to Send) 4. Order Picking Accuracy 5. Total Volume: Products Packaged. KPI's & Data. Supply Chain Benchmarking Report. This 89-page benchmarking report includes benchmarking data for 40 supply chain operations, or management, KPIs including Perfect Customer Order Rate, Backorder Rate, Days Inventory Outstand. Type : Benchmarking Report Bundle.