
Distribution & Logistics Chapter Exam. Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck! Question 1 1. Why might a business use a company to provide some of its logistics? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408861) > -1>"> It speeds up order fulfillment. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408862) > -1>"> Materials handling costs are lower. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408860) > -1>"> It is always better to use other sources of transportation. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408863) > -1>"> It allows the business to focus on its core function. Question 2 2. When a channel member helps overcome a lack of all of the items a customer needs to receive full satisfaction from a product or products, they are solving what type of discrepancy? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70835) > -1>"> Assortment -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70838) > -1>"> Place -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70836) > -1>"> Quantity -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70837) > -1>"> Location -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70839) > -1>"> Economies of Scale. Question 3 3. Which of the following are the different dimensions of retail operations? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51889) > -1>"> Ownership, Product Assortment and Differentiation -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51890) > -1>"> Ownership, Level of Service and Product Assortment -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51892) > -1>"> Level of Service, Product Assortment and Differentiation -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51891) > -1>"> Level of Service, Financial Investment and Product Assortment. Question 4 4. Which of the following is a characteristic of discount stores? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197358) > -1>"> Specialization in one product -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197360) > -1>"> Lower prices than specialty or department stores -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197356) > -1>"> A high level of customer service -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197357) > -1>"> Eye catching displays -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197359) > -1>"> Open 24 hours a day. Question 5 5. Why is it important to understand the dimensions of retail strategy? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51922) > -1>"> It is important to understand how your community feels about your store. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51921) > -1>"> It is important to understand what to stock in the store. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51919) > -1>"> It is important to understand the best location for the retailer. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51920) > -1>"> It is important to understand how to best position your retail establishment. Question 6 6. A company decides to distribute its product to every retailer willing to sell it. What type of distribution strategy is the company using? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387329) > -1>"> Selective -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387327) > -1>"> Specific -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387328) > -1>"> Intensive -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387330) > -1>"> Exclusive. Question 7 7. Which of the following is an example of a functional intermediary? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387368) > -1>"> Cash and carry wholesaler -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387369) > -1>"> Drop shipper -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387367) > -1>"> Mail order wholesaler -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387370) > -1>"> Broker. Question 8 8. Temporal discrepancy is described by which of the following? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70840) > -1>"> A product is produced and it is the wrong flavor. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70843) > -1>"> A product is produced but a consumer is not ready to purchase the item. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70841) > -1>"> A product is produced but not in the correct quantity. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70842) > -1>"> A product is produced and spoils due to the delivery not being fast enough. Question 9 9. Analyze the picture and determine what kind of brand it is. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82981) > -1>"> National Brand -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82983) > -1>"> Private Brand -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82982) > -1>"> Local Brand -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82984) > -1>"> Commercial Brand. Question 10 10. Why is the presentation of the store so important in the retail marketing strategy? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82998) > -1>"> It is the most expensive piece of the plan and will keep consumers coming back if they like the setup. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82999) > -1>"> It helps the consumer view and position the store in their mind. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82996) > -1>"> It allows consumers to easily shop the store. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82997) > -1>"> It shows what products are offered to the consumers. Question 11 11. Which type of retailer would sell cowboy boots? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197380) > -1>">
All of the answers are correct. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197378) > -1>">
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Online retailer's website. Question 12 12. Which of the following is NOT true about a franchise? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51911) > -1>"> Training is provided to the franchise store. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51909) > -1>"> A royalty must be paid to the corporate office. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51910) > -1>"> Marketing plans are given to the franchise store. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51912) > -1>"> There is freedom to stock the products the owner deems appropriate. Question 13 13. What is a merchant wholesaler? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(75499) > -1>"> A retailer. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(75502) > -1>"> An institution that makes assortment and quantity discrepancies go away. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(75500) > -1>"> An institution that handles financial activity for the parent company. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(75501) > -1>"> An institution that sells directly to consumers. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(75498) > -1>"> An institution that purchase goods from producers and then resells them to other businesses, wholesalers, or retailers. Question 14 14. Assess what occurs when there is a combined working relationship between all the partners to create the best value for consumers? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77166) > -1>"> Channel Power -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77164) > -1>"> Channel Conflict -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77167) > -1>"> Channel Partnership -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77165) > -1>"> Channel Development. Question 15 15. What logistics activity involves managing the flow of goods into and out of a warehouse? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408870) > -1>"> Inventory control -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408873) > -1>"> Storage -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408871) > -1>"> Transportation -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408872) > -1>"> Materials handling. Question 16 16. When a channel eliminates the difference between the amount of product produced and the amount an end user wants to buy, they are helping overcome what type of discrepancy? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70834) > -1>"> Freshness -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70833) > -1>"> Place -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70832) > -1>"> Quantity -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70831) > -1>"> Location -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70830) > -1>"> Assortment. Question 17 17. What logistics activity involves taking orders? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408880) > -1>"> Transportation -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408882) > -1>"> Inventory control -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408881) > -1>"> Materials handling -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408883) > -1>"> Fulfillment. Question 18 18. What is the best explanation of logistics? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408857) > -1>">
Ensuring that goods and services are timely delivered. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408858) > -1>">
The planning, implementation, and control of the flow of goods, services, and information. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408856) > -1>">
Ensuring that goods are timely shipped. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408855) > -1>">
Ensuring that inventory levels are adequate. Question 19 19. What is a channel in marketing? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70821) > -1>"> A channel refers to location of the product. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70822) > -1>"> A channel refers to the movement of goods and services. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70820) > -1>"> A channel is how marketers communicate with their target market. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70823) > -1>"> A channel refers to a way of making a product available to distribute to the end consumers. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(70824) > -1>"> A channel is when postal delivery is used. Question 20 20. What is the best explanation of a wholesale intermediary? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387345) > -1>">
A business that facilitates the distribution of products and services from manufacturers to retailers. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387343) > -1>">
Any wholesaler that sells directly to consumers. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387342) > -1>">
A business that buys directly from a manufacturer. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387344) > -1>">
A business that buys products or services from a manufacturer and sells them to consumers. Question 21 21. Choose from the following and determine the retail marketing mix. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82976) > -1>"> Product, promotion, price, place, personnel and presentation -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82977) > -1>"> Presentation, personnel and customer service -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82978) > -1>"> Product, price, performance and presentation -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82979) > -1>"> Price, product development, promotion, place, personal service and presentation. Question 22 22. Which retail segment typically offers the greatest variety and quantity of products to their customers? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197370) > -1>">
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Question 23 23. Inventory control involves which of the following? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408867) > -1>"> Ensuring that there is sufficient inventory and that inventory is accurately recorded. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408868) > -1>"> Ensuring that customers are satisfied with the quality of their goods and services. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408865) > -1>"> Ensuring that materials are being transported where they need to go. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(408866) > -1>"> Predicting the inventory needed. Question 24 24. When retailers Sneakers R US and Athletic Shoes Shops both had issues with the prices the manufacturer was offering Cheap Mart, it resulted in what type of conflict? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77154) > -1>"> Vertical Conflict -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77158) > -1>"> Channel Leadership Conflict -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77157) > -1>"> Channel Abuse Conflict -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77155) > -1>"> Horizontal Conflict -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77156) > -1>"> Channel Power Conflict. Question 25 25. Which one of these stores offers an EDLP price strategy? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82993) > -1>"> Best Buy -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82994) > -1>"> Wal-mart -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82992) > -1>"> Apple -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(82991) > -1>"> Starbucks. Question 26 26. Will's Wheels sells new and used bikes along with a full line of replacement parts. Will's is an example of a(n) _____ store. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197347) > -1>"> department -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197348) > -1>"> discount -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197346) > -1>"> specialty -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197350) > -1>"> big box -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(197349) > -1>"> electronic. Question 27 27. Evaluate the level of service would be offered at the following type of retail establishment. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51917) > -1>"> Advanced Service -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51914) > -1>"> No Service -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51916) > -1>"> Limited Service -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(51915) > -1>"> Full Service. Question 28 28. Evaluate the meaning of channel power. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77171) > -1>"> A marketing channel member that controls or influences the behavior of other channel members. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77170) > -1>"> A marketing channel member that pushes to put competitors out of business. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77169) > -1>"> A marketing channel member that makes the most profit. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(77172) > -1>"> A marketing channel member that has the best brand name. Question 29 29. A computer manufacturer signs a contract with an electronics retailer to ensure products are sold by that retailer in specific countries. What type of distribution strategy is being used? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(387337) > -1>">
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Question 30 30. What are the three main functions of intermediaries? -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(75513) > -1>">
Logistical, financial, and facilitating. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(75514) > -1>">
Transactional, logistical, and sorting. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(75516) > -1>">
Transcendental, logistical, and sorting. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(75517) > -1>">
Transactional, logistical, and facilitating. -1, 'correct-answer' : practiceExamCtrl.correctOptionIds.indexOf(75515) > -1>">
Sorting, providing, and financial. Distribution & Logistics Chapter Exam Instructions. Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck! Join Study.com To Take This Practice Exam. Premium members get access to this practice exam along with our entire library of lessons taught by subject matter experts.
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