DHL, Careers

Company Portrait.

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 350,000 employees, we provide solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain. Next to "Our Vision, Our Mission, Our Strategy" Our Vision, Our Mission, Our Strategy. Our vision is to be The Logistics Company for the World. Our mission – Excellence. Simply Delivered. – is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler – for our customers, our employees, our investors, and our society – we help make the world a better place. Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions – from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between. We want to be the logistics company people turn to – the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice. Strategy 2020: Focus.Connect.Grow. Our vision, mission and goals for the future are laid out in our "Strategy 2020: Focus.Connect.Grow." It’s a simple strategy without being simplistic. Built on the three pillars of Focus, Connect and Grow, we have laid out a clear plan for the coming years with ambitious yet achievable goals. Focus on what has made us successful.

We are a global logistics company that is well-positioned in the world’s growth markets. We remain focused on logistics as our core business. We also reconfirm our commitments made in Strategy 2015 to be Provider, Employer and Investment of Choice as well as to contribute to a better world, which we call “Living Responsibility.” Connect across the organization. Our people around the world possess an enormous wealth of know-how, expertise and talent. We are working diligently to find new ways to tap into this treasure trove and share it across our global family of businesses. One very significant step we have taken was to introduce our worldwide Certified program, which is a specialist training program for our entire workforce. Grow in new market segments. We are expanding our business in growth markets and segments, especially in emerging markets and the vibrant e-commerce markets of the world. There is so much potential to build on our success and gain market share, and we aim to broaden our logistics services and tap into these opportunities as we move toward 2020. Our Purpose. Connecting people, improving lives. The quintessence of what we do is connect people. And by connecting people, DHL plays an important role in improving lives. You see, there is a deep connection between trade and prosperity. Global trade is the engine that drives economic growth across all continents – and logistics is at the heart of it all. Global trade makes the world a better place, and as a logistics company, we can bring real value to society. We understand the power of trade. A shipment placed in our trust may include life-saving medicines, or it may hold a priceless prototype and therefore a company’s entire existence. Or perhaps it’s a one-of-a-kind birthday gift for that loved one far away. We deliver much more than parcels and packages and ensure containers arrive on time: we deliver prosperity, we transport health, we power growth, we deliver joy. Every day we connect people, improving their lives.

Back to our "Company Portrait" Next to "Our Employees" Our Employees. OUR CULTURE SUPPORTS OUR VISION… We strive to create the best possible workplace culture for all of our employees and one that directly contributes to each individual’s success, as well as that of the company. We do this by fostering teamwork and excellence, underpinned by people-friendly HR processes that enable us to develop our people and ensure our growth. …AND DEFINES OUR PURPOSE. We operate in a dynamic and challenging business environment. The services and products we provide have an impact on billions of lives every day. Whether it’s storing and delivering toys for children; ensuring life-saving drugs reach the people, who need them most; or, securing and shipping the casino coins that could make someone in the world a millionaire by tomorrow - our DHL Supply Chain division is ‘An Essential Part of Everyday Life’. WE ARE OVER 140,000 PEOPLE… It’s exciting to be part of such a globally diverse company that is connecting people from a wide range of cultural backgrounds – all with different skills, experiences and viewpoints. We promote an inclusive work environment, guided by mutual respect, trust and openness, in order to attain the highest possible productivity, creativity and efficiency. …WHO LIVE OUR ESSENTIALS EVERY DAY. We prides ourselves on getting things Right 1st Time, driving high performance through a Can-do attitude and delivering great customer service with Passion. Our essential behaviors are key to our long-term success and represent the set of standards under which we all work together. …IN THE SPIRIT OF RESPECT & RESULTS… We strive to deliver results, without compromising on respect. These two principles guide us in whichever task we have to complete. They help keep our minds focused on what is important to reach our goals and to create an environment in which everyone’s contribution is encouraged and valued. …AND GUIDED BY OUR CODE OF CONDUCT. The Code of Conduct is a core element of our culture. It reflects our commitment to act responsibly, to be ethically irreproachable and to be legally compliant. The Code provides us with guidance on how to perform our day-to-day business professionally; demonstrating high ethical standards and integrity towards our colleagues, our customers and our investors. …WE RECOGNISE EXCELLENCE. Our employees are key to the success of our organization and we want to recognize and award great work. We believe recognition brings fairness and gives the right direction to every one of us to continue doing what we are doing well. Our culture and our ability to live and breathe the Essentials are influenced by our day-to-day relationships, the work we do, the feedback and appreciation we get and the development opportunities we have. We recognize and support the contribution our managers make to our culture by actively leading their team members and creating the right environment for their on-going development. …AND OUR OWN CONTRIBUTION. As Active Leaders, our managers provide regular and accurate performance feedback to ensure that every team member understands what is expected of them and feels valued for their contributions. Giving everyone a clear idea of how they are doing, and how they can further increase their performance, is key to their on-going motivation and engagement at work and to our organizational success.