Veyo, Non-Emergency Medical Transportation

The Next Generation of Patient Transportation Has Arrived. A Better Future for Non Emergency Medical Transportation Management. Built for Healthcare. Designed for NEMT. We’re bringing a new approach to patient transportation. We are a proven, end-to-end solution to the logistics challenge of NEMT (non emergency medical transportation). Advancing performance for all modes, all geographies, and all member needs. Technology Driven. We’re all about technology. Real-time dashboards, supply and demand analytics, and member and provider apps remove the need for traditional dispatch methods and manual trip reporting. Virtual Fleet™ By integrating rideshare fleets— fleets of independent driver-providers — with our valued provider partners, we drastically decrease setup time and costs, and ensure that supply meets demand. Real-Time Data. Our goal is to always have a car there when we promise it. GPS-tracking and predictive analytics allow us to see exactly where each car is and help us solve problems before they occur. Member Insights. The Veyo system gathers data and insights on the transportation patterns and utilization of your membership to help drive greater efficiencies and better healthcare outcomes. IN SAVINGS FOR HEALTHCARE PAYERS. AZ, CA, CO, CT, FL, MI, VA. Complete transportation management. We’re using technology to better manage non emergency medical transportation benefits for Medicaid and Medicare programs, state and county governments, and Managed Care Organizations (MCOs). Member Support. 24/7/365 in over 170 languages, assisting with eligibility, trip booking, recurring trips, and trip assistance. Multi-Mode Transportation. We support multiple vehicle types, including public transit, sedan, wheelchair, stretcher and mileage reimbursement. Supply Matching. Our Virtual Fleet™ scales to match supply to demand, ensuring that every passenger is picked up on time, every time. Transparency. Top quality access into trip data means better health outcomes, happier members, and improved HEDIS, STAR, and CAHPS ratings. ' style='top: 38.8%; left: 27%; '>

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Real Time Supply & Demand Analytics. Automated System Alerts. Supply & Demand Controls. Smarter solutions for providers and members. Reliable and punctual transportation means fewer missed appointments and better healthcare outcomes. Real-time trip tracking, provider-member communication, and trip history at their fingertips. ' style='top: 54.1%; left: 32.5%; '>

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GPS-Enabled Trip Dispatch. In-App Profile Management. GPS Tracking. Phone-based GPS systems offer detailed tracking without any additional hardware, allowing for accurate trip reporting and greater transparency. Driver-Provider App. Sophisticated driver management allows for real-time tracking, special trip instructions, and elegant supply controls through the Veyo driver-provider app. Provider portal. Manage all your trips in one location. No need for fax machines, complicated dispatch solutions, or extra equipment. Safety & Training. Providers undergo HIPAA, PHI, ADA, CPR, and customer service training, along with background checks, drug testing, and a vehicle inspection. What customers and partners say about Veyo. “We’d gladly do whatever they ask of us for one reason; they value our partnership ! They treat us as a member of their team and they want us to succeed. They understand the value to having reciprocal partnerships and we (all of us in the transportation industry) appreciate their on-going commitment to working as a team to insure our mutual clients are taken care of in a concerted and timely manner.” “We have found them to be an excellent partner throughout the implementation and to date. The ease of implementation speaks to the organization’s ability to manage transitions with efficiency and poise. They have been responsive, cooperative, and pleasant to work with at all levels of the organization. The reporting capabilities are exceptional and customizable to meet the needs of our organization’s unique member population. At no time has Veyo fallen below the threshold of our established service level requirements. The dedicated account management personnel have been outstanding to work with.” “I have been extremely impressed with the responsiveness of the Veyo team and their follow through on time and customer service promises. Our first ride with Veyo was successful with a 9 minute dispatch to door time on arrival. The Veyo team has been on site training employees on the portal and accessible in every reach of this project. The staff at Veyo (at every level) have been extremely helpful and responsive. The portal is easy to navigate and intuitive for users. Veyo has also proven to be cost effective as we have obtained estimates on long distance rides which were hundreds of dollars less than other companies. Our team is extremely excited to expand this project throughout the facility and throughout the varying levels of transport needs of our patients.” “Valuing and integrating Transport Provider input and development requirements has been the biggest missed opportunity over my 10 years of involvement with Idaho’s NEMT program. It has been refreshing to have Veyo correct this course as we have worked through their July 1st launch. Veyo has proved to be a true partner entity as they have integrated critical user requirements through allocation of professional level staff and significant investment in their process and technologies. This heightened focus will create the best environment for all and will enable each entity to deliver safe, quality services. I am encouraged by Veyo’s allocation of leadership focus and follow-up with those of us that are charged with the critical responsibility of executing and delivering NEMT transport services.” “I want to offer a testimony of praise for one of your providers. Today, when the driver arrived to pick bring clients home, it was pouring down rain. The driver came inside with an umbrella, which he handed to the wheelchair-bound client to hold while he was transported into the van. This is just one of many examples of the way in which this company has gone above and beyond to make our clients feel important and cared for.”