Windows 10 and wireless Logitech keyboard and mouse problems - Microsoft Community

Windows 10 and wireless Logitech keyboard and mouse problems. my keyboard and mouse were working fine on windows 10 up until today. I am using an old Logitech wireless keyboard and mouse set, it uses a receiver that plugs into a USB port and the ps2 port, there are 2 green lights on the receiver when it is working. as of today the keyboard and mouse work fine when in the bios but as soon as windows 10 loads the green lights go out and I cannot log into windows. I upgraded from 8.1 directly so I do not have a windows 10 disk. I have been unable to access windows to get anything done. any help is greatly appreciated. Question Info. Replies (25)  * Please try a lower page number. * Please enter only numbers. * Please try a lower page number. * Please enter only numbers. Well I tried everything and I have narrowed the problem to the USB ports not working in windows 10. My 4 front usb ports don't work and 2 on the back don't work. I moved the keyboard and mouse to a different usb port on the back and it worked fine. i then reverted back to widows 8.1 and all of the ports work again. Windows 10 doesn't seem to like something (all my drivers are up to date). 35 people were helped by this reply. Did this solve your problem? Sorry this didn't help. Great! Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? Thanks for your feedback. Well I tried everything and I have narrowed the problem to the USB ports not working in windows 10. My 4 front usb ports don't work and 2 on the back don't work. I moved the keyboard and mouse to a different usb port on the back and it worked fine. i then reverted back to widows 8.1 and all of the ports work again. Windows 10 doesn't seem to like something (all my drivers are up to date). Hmm, I have exactly the same problem going from Win 7 to Win 10. It looks like a port issue like you have. I did notice in the device manager it said that the Intel Chipset USB controllers were not working properly - hopefully a fix will be available soon. Did this solve your problem? Sorry this didn't help. Great! Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? Thanks for your feedback. Did this solve your problem? Sorry this didn't help. Great! Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? Thanks for your feedback. Please check in BIOS if all the ports are enabled. If there are disabled once, please enable them. Following article may be of use: Tips for configuring your BIOS settings to work with Windows To Go. Did this solve your problem? Sorry this didn't help. Great! Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? Thanks for your feedback. Thank you for the reply :) i got got tried everything but nothing worked. I fixed it by reinstalling windows 10. Having network trouble now. I do prefer windows 10 but windows 8.1 was running better as things are now :( 1 person was helped by this reply. Did this solve your problem? Sorry this didn't help. Great! Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? Thanks for your feedback. While trying to fix internet issues most of my usb ports are no longer working again, after trying to update network drivers (this happened before and I went back to windows 8). Even a system restore roll back didn't fix this. so now half my USB ports don't work and some websites don't work, strangely its the Microsoft websites (having to do this on my ipad as the contact and forum pages would not open. Can't get into hotmai but can get into gmail, way to go Microsoft. saying all that I do like win 10, I just think there are some software issues (I doubt that it is hardware related as everything is fine in win 8.1) oh well, I'm off back to windows 8.1 for now. At least until Microsoft and all of the 3rd parties have fixed everything (I had forgotten what a pain pc's could be after using apple for the past 3 years) Did this solve your problem? Sorry this didn't help. Great! Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? Thanks for your feedback. I have this problem even on a Surface Pro 3. (Keyboard is Logitech DiNove Edge wireless, with USB adapter plugged into the Surface Pro 3 docking station. This is a Bluetooth keyboard, but for portability reasons, I (like most people) prefer to use the included USB dongle, rather than a direct Bluetooth connection. This keyboard has worked flawlessly for over six months (and several years before on other computers) until I upgraded to Win 10 yesterday.) There are a few oddities I've noticed that may be a clue to sorting out the problem: This keyboard also has a touchpad disk mouse which functions just fine at all times - it's only the keyboard that doesn't work, so this isn't just a USB port hardware initialization problem - it has to do with properly hooking up a keyboard device. There is no way to log into windows using the keyboard. (You can't type your password with the keyboard!) This will stop many users dead in their tracks. If you're lucky enough to have a touchscreen computer, you have to either swipe up on the screen, or do something else (has happened a couple of times by accident, I don't know what I did, but I think it was double-or triple clicking with the still-working mouse on the keyboard) to activate the touchscreen keyboard. Once the on-screen keyboard is activated, you don't need it - the Bluetooth keyboard will now work normally, anyway. From here on out, the keyboard works like it's supposed to - in fact, you can close the on-screen keyboard, and use the Logitech wireless keyboard to log in. Device manager reports a standard USB HID keyboard, and the GPIO-connected keyboard for the SP3 buttons - no problems noted. (It also seems to have no problem with my bevy of mice - the integrated touchscreen/pen, the trackpad on the keyboard, and a Wacom tablet. ) This is Infuriating! Lastly, and as an aside, Win 10 is clearly not finished and ready for release yet. (As I type this, the menu/icon bar in Edge and the entire taskbar on this (second) screen are flashing black with every keystroke and/or mouse movement.) (FWIW the Synaptics trackpad doesn't work on my wife's computer, either, rendering any operation requiring scrolling (like, say, everything) effectively impossible.) I was disappointed that her computer didn't work, but figured the SP3 would at least work since it is Microsoft hardware, and that the brokenness of the SP3 under Win 8.1 would be fixed in 10. No such luck. Oh, and the black flashing described above just inexplicably stopped - if you want a flaky OS, this is it. I'll give MS another week to get this sorted out, then its rollback time - this turkey ain't done yet.