Juta - Global Logistics Management

Global Logistics Management. Soft Cover 9780702166419 1st Edition 160 pages 2004. About this Publication: Logistics is a confusing term for many people, but Global Logistics Management makes it seem simple. The text explains that logistics is about a process – a process of moving a commodity or service from an initial customer order to final consumption by the customer. It expands on the various links in the logistics chain – from order processing, to purchasing and procurement, to production scheduling, to packaging and warehousing and all the way through to customer service. Because logistics impacts on all spheres of a modern operation, no business person or potential manager can afford to be without a solid foundation in this critical field. Contents Include: The concept of logistics Integrated logistics Customer service Channels of distribution and supplychain strategies Transportation Warehousing Packaging Inventory management Managing materials flow Purchasing The logistics information system: e-logistics and e-supply chain management Getting organised for effective logistics Global logistics The strategic logistics plan. Of Interest and Benefit to: Key Benefits: Case studies of companies that have achieved success – to explain how the theory is put into practice The KISS principle – shows you how to keep the process simple Total quality management – suggests how to get it right every time The logistics of customer service – to remind you that it’s all about customer service. Support Material: Resources designed to assist lecturers are available for free to lecturers who lecture on courses where the title is prescribed. To access the resources register on the site by creating a profile or if you have already done so, log into the site and click on My Resources. Your resources will only be available once we have verified that you are a lecturer. The lecturer resources for this title include PowerPoint presentations and multiple choice questions.